Learn to narrow your search criteria for better searches in Outlook. Find a message or item with Instant Search. Outlook search returns no results Outlook search returns incomplete results Outlook search can't find older emails. Error: Search performance will be impacted because of a problem with how Outlook search is configured Search folders show unexpected PersonMetadata items with no subject. Shared Mailbox: Problems with search results Outlook only: Search tab is greyed out.
Start Outlook and click in the Search box. When the Indexing Status dialog appears, you should see the following: If Outlook has not finished indexing, note the items remaining to be indexed, wait five minutes, and then check again. Click the Windows Start menu and click in the Search box. Type services. Exit Outlook. Open Indexing Options in the Windows control panel. Select OK , and then select Close. Follow these steps to make sure that the indexing options are configured correctly: Exit Outlook.
In the Indexing Options dialog box, select Advanced. Select the File Types tab. Make sure that the Index Properties and File Contents option is enabled.
In the Advanced Options dialog box, select Rebuild. Restart Outlook. Click in the Search box and try your search. Use filters to narrow your search and show older email messages.
Select your operating system. Select your operating system Windows 10 Windows 8 or 8. Select the Microsoft Office product you want to repair, and select Modify. Click-to-Run installation type: In How would you like to repair your Office Programs , select Online Repair to make sure everything gets fixed, and then select Repair.
Click the Office product you want to repair, and then click Change. Select the button below to download and install the Office uninstall support tool. Follow the steps below to download the uninstall support tool according to your browser. If the missing search results are in the Deleted items folder, you can add this folder to your search results: Start Outlook. To do this: Start Outlook. To do this: Open Outlook. Select Current Folder as the search scope only for incomplete search results in the Archive Mailbox.
Disable server search as a short-term solution. To do this, follow these steps: Important: The following steps show you how to modify the registry. No results are returned if you use the All Mailboxes scope. Double click the Exchange account. Add Shared Mailbox as a secondary account to the profile by following these steps: From the File menu, select Add Account.
In this dialog put the full name of the mailbox, e. Error searching shared mailbox added as an additional mailbox.
When you search a shared mailbox added as an additional mailbox you may see this error: "We're having trouble fetching results from the server. This could happen for the following reasons: Spotlight Search indexing is incomplete.
The Profile or one of its parent folders are added to the Privacy tab in Spotlight. The Spotlight Search index is corrupted. To resolve this issue, follow these steps: Run the OutlookSearchRepair utility. To reindex the Spotlight index, follow these steps: Restart the Mac, so that it restarts the Spotlight services. Type mdimport -L. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help.
Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped.
Didn't match my screen. Additionally, if you view the Indexing Status dialog in Outlook, you receive one of the following messages:.
The number of items remaining to be indexed represented by the placeholder in this message never decreases. The Allow service to interact with desktop option is enabled for the Windows Search service.
To resolve this issue, disable the Allow service to interact with desktop option on the Windows Search service. To do this, follow these steps:. Right-click the Windows Search service, and then select Properties. If the Windows Search service is configured to have the Allow service to interact with desktop option enabled, the following Error event is also logged in the Application log:.
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